Frequently Asked Questions

Dream Systems specializes in designing custom communications systems based on each client’s specific needs, goals, and budget. While the Frequently Asked Questions listed below provide additional information about Dream Systems, the best way to determine if our products and services can benefit your organization is to give us a call at 615-242-8424.


What is telepresence?

Telepresence is next-generation video conferencing. The advanced, simulation technology allows for high-definition, face-to-face video meetings where spatial relationships—such as the size of the people pictured on a screen (or multiple screens) in front of you and the direction, sound quality, and volume of their voices—make it seem as if they are in the same room.

What are the benefits of telepresence compared to traditional videoconferencing?

Telepresence helps facilitate open communication and collaboration by creating the illusion that everyone participating in the videoconference is in the same room. Unlike traditional videoconferencing, there isn’t any audio or video time delays. The added theatrical effects create a total sight and sound, in-room experience, which cannot be achieved through basic videoconferencing.

Does adding telepresence require new construction or leasing additional space?

With Dream Systems customized telepresence solutions, no additional construction or expansion is required. We design a system that fits your existing space and specific needs. So whether you want to create a telepresence suite in a boardroom or surgical suite, Dream Systems can tailor the technology to meet your unique IT infrastructure specifications, networking goals, and space limitations. Other firms offering telepresence technologies typically sell one-size-fits-all, pre-packaged systems. If their system doesn’t fit in your space, you may be required to build out the space to accommodate the technology. Dream Systems’ approach puts the customer first, saving you time and money, while ensuring the final product is the best one for you.

What is “surgical presence”?

Surgical presence brings telepresence into the surgical suite. Hospitals equipped with surgical presence suites can leverage expertise across their organizations to improve patient outcomes, reduce medical errors, and increase efficiency. Surgical presence allows for virtual, secure communication from the surgical suite to and from specialists, administrators, and other selected audiences. This real-time collaboration capability makes it possible to have surgeons “scrub in” virtually to a procedure taking place in another hospital, state, or country.

Dream Systems’ solutions sound impressive, but expensive. How do the costs compare to more traditional IT systems?

Dream Systems’ solutions help increase efficiency, reduce travel-related and overhead costs, and improve collaboration. So while a client’s initial investment may be comparable to implementing standard IT technologies, the cost-savings realized by partnering with Dream Systems continues to grow over the long-term.
In addition, the rewards of maximizing collective intelligence are immeasurable. When you leverage expertise across your organization, you’re not only saving time and money, you are expanding the opportunities for innovation, quality improvement, and increased productivity.

How can Dream Systems help my organization expand its talent base?

The customized Dream Systems solutions make it possible for knowledge workers in multiple locations to collaborate virtually via real-time, precisely aligned audio and video technologies. This capacity for national or global teamwork creates limitless telecommuting possibilities. Attracting and retaining the top talent in your industry is easy when no travel or relocation is involved. So whether you want to create a network of freelance or contract talent, are looking for ways to retain veteran employees who no longer want to work in an office environment, or would like to consult with specialists on specific issues, Dream Systems’ can create the customized communications solutions you need.